.png)
Company: HOP IN Oy
Contact person: HOP IN Oy asiakaspalvelu
Address: Kangastie 23 Kajaani 87200
Business ID: 3355387–5
Email: info@hop-in.fi
This service agreement outlines the general terms for the use of the HOP IN software provided by HOP IN Oy (the service provider). HOP IN is a digital service for hobby and event management. If a city or municipality acts as a provider on the HOP IN platform, a separate delivery agreement for the service implementation will be arranged. Other operators on the HOP IN platform must accept these general terms for service implementation before commencing use.
Accepting
This service agreement is accepted upon the start of use of the service.
RESPONSIBILITIES AND OBLIGATIONS OF THE SERVICE PROVIDER
The service provider commits with its partners and subcontractors to
- Provide the service as described in the service agreement during the contract period
- Operate according to its own privacy policy, while others are responsible for their own actions
- Develop the service for the organizer of leisure and event services.
RESPONSIBILITIES AND OBLIGATIONS OF THE OPERATOR
The operator is responsible for
- Personal data is used only for the operator's purposes (Data Protection Regulation 2016/679 and national data protection law 2018/1050)
- The operator's own record of personal data processing activities is available and up-to-date
- The operator has an administrator who manages the service's access rights
RIGHTS OF THE SERVICE PROVIDER
The service provider has the right to change the content, pricing, service description, and general terms of the service, provided that notice is given to the operator 30 days before the change takes effect. Neither the service provider nor the operator has the right to transfer the Agreement or their associated rights or obligations to a third party without the other party’s written consent. However, the service provider has the right to transfer the agreement to a company to which its operations or part of them are transferred.
THE RIGHTS OF THE OPERATOR
The operator is granted the right to use the HOP IN service and all functionalities built into it in accordance with the service description and terms of use.
EXPENSES
There are two types of delivery agreements for the software implementation: one intended for municipalities and cities, and one for other operators.
Cities and Municipalities
For municipalities and cities, there is an implementation fee for the service and a monthly fee for usage. Additionally, the service provider charges a commission fee for transactions related to publishing activities or events. The delivery agreement specifies the usage, monthly, and commission fees separately for the operator. The operator's costs are determined based on the population size of the city or municipality. The larger the population, the more users there will be, and thus the higher the price. The costs are agreed upon with the representative of the municipality/city in a separate delivery agreement, which the operator must accept.
- Over 100 000 inhabitants
- 100 000 - 50 000 inhabitants
- 50 000 - 10 000 inhabitants
- Under 10 000 inhabitants
Other operators
Other operators, such as organizations, associations, and businesses operating within the municipality or city, do not pay usage fees for the software. For transactions related to publishing activities or events, the service provider charges the operator a commission fee for transactions and a service fee for the consumer.
Payment events
Maksuliikenteestä pidätettävät kulut HOP IN yhtiö ilmoittaa HOP IN applikaatiossa. Maksuliikenteestä pidätetään toimijalta fee maksu sekä osallistujalta palvelumaksu. Tarkista tiedot ohjelmiston toimitussopimuksesta.
TERMINATION OF USE
The operator's fixed-term contract ends when the term expires. Termination of an indefinite-term contract requires a 30-day notice period. The operator must notify the service provider's customer service in writing (info@hop-in.fi).
The service provider may terminate the contract with a 3-month notice period. The notice period begins when the service provider has delivered the written notice of termination to the operator.
The parties have the right to terminate the contract immediately with written notice to the other party:
1. If one party materially breaches the terms of the agreement and does not rectify the breach within thirty (30) days of receiving written notice from the other party regarding the breach.
2. If the other party is placed into bankruptcy or insolvency proceedings or is otherwise demonstrably insolvent
3. If the other party's actions or omissions, or prevailing circumstances, jeopardize the security of personal data to the extent that there is no basis for continuing the contract
VALIDITY
The general terms of use of the service and the terms agreed upon in the delivery agreement define the start time and validity of the service usage.
Updated 11.6.2024